Shipping & Returns

Shipping & Delivery

All products at Indigo Design Shop are made to order and shipped directly from Gelato’s global network of print partners. This allows us to reduce waste, support local production, and deliver faster.

🌍 Shipping Times

Your order will be produced and shipped from the facility closest to your location. Typical delivery times are:
 • Production: 1–3 business days
 • Shipping:
 • US & Europe: 3–8 business days
 • Asia & Australia: 4–10 business days
 • Other regions: 5–12 business days

You’ll receive a tracking number as soon as your order ships.

⚠️ Please note: Shipping times may vary due to customs, holidays, or regional carrier delays.

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Returns & Exchanges

Because every item is made to order, we do not accept returns or exchanges unless your item arrives damaged, defective, or incorrect.